Phase 1 · Core platform live
The automation operating system for the Vemu ecosystem
One multi-tenant backend for customer data, segmentation, omnichannel messaging and workflow automation — API-first, provider-agnostic and ready for web and mobile clients.
CRM core
Customers, owners, lead scoring, notes and a full activity timeline.
Segmentation
Dynamic audiences from behaviour, tags, value and source filters.
Integration layer
ChannelAdapter + ServiceConnector contracts, provider-agnostic.
Public API
Scoped API keys, REST endpoints and signed outbound webhooks.
Automation
Trigger → condition → action workflow engine (Phase 2).
AI layer
Assistants, prompt library and generated content (Phase 2).
Tenant isolation by default
Every record is scoped to an organization and enforced at the database level with row-level security, granular roles and a full audit trail.